How to cover a shift when someone calls in sick

A 6am text saying someone is ill should not mean an hour of phone calls. Orbis Shift shows who is available, who is already working and who is on leave, so you can reassign the shift and let the team know in a few minutes.

The problem

Why this is hard without the right tool

Without one view of the rota, finding cover means scrolling through spreadsheets and group chats, guessing who is free and hoping they reply. It is easy to book someone who is already on leave, double-book a person across two sites, or forget to tell the new person their start time.

Chefs working a busy service in a restaurant kitchen
How Orbis Shift helps

Step by step

  1. 1

    Open the day on the rota

    The management rota view shows every shift for the day, by department or venue, so the gap is obvious straight away.

  2. 2

    Check who is free

    Staff availability and approved leave are shown alongside the rota, so you only ask people who can actually work.

  3. 3

    Reassign and republish

    Move the shift to the replacement and publish. Conflict warnings stop you double-booking someone who is already working.

  4. 4

    Everyone is told automatically

    Staff receive an email when the published rota changes, so the replacement has their start time without a separate message.

Questions

Frequently asked questions

Yes. Staff see their published shifts in the Orbis Shift web app and the iOS and Android apps, and they are emailed when the rota changes.
Approved leave is shown on the rota so you can see it before you assign the shift, and overlapping shifts raise a conflict warning.
Related

More use cases

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